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MPS: Assumptions and Facts



            During the MPS assessment phase, the information discovered can change from the beginning of your assessment to the end of the assessment.  It is imperative to have a meeting where you and your customer verify what are facts and what are assumptions.  NOT VERIFYING FACTS AND ASSUMPTIONS CAN DESTROY A MPS DEAL.  Not understanding what are facts and what are assumptions can cause a lot of problems during implementation of your MPS solution. 

Some questions to ask to verify your facts and assumptions are as follows:

1.  Will the assumptions made in this assessment affect other aspects of the MPS solution and the customer’s business that you have considered?

2.  What happens to the MPS solution and the customer’s business if the assumptions prove to be incorrect?

3.  What evidence do you have to demonstrate that the facts are indeed correct?

4.  Has the customer signed off that the facts and assumptions are correct?

Remember, these are only a few questions you should ask when verifying facts and assumptions.  To maximize the MPS solutions, one must verify that the facts and assumptions are accurate and that the customer has signed off on them.


June 25, 2010 Posted by | Sales Tips Of The Day | Leave a comment

MPS: Just one piece of the puzzle

Managed Print Services is just one piece of the services puzzle that companies are looking for when it comes to not only printer and copier technology, but all technology in their environments. 

Here is what HP is offering:  HP Multivendor Support Services

June 25, 2010 Posted by | Info for IT Directors, Software Tips, Solutions | Leave a comment